If you need assistance, our support process is designed to make it as easy as possible for you to get the help you need. Follow these simple steps:
- Log Into Your Portal
- Access your account through the portal to ensure we can tailor the support expereince to your specific needs.
- Click The Support Link
- Once logged in, select "Support" on the lefthand side menu, This will open up the support chat box.
- Ask Your Question
- Type your question or describe the issue you are experiencing. The chat bot will provide relevant resources, articles, or guidance to help resolve your issue quickly.
- What If The Answer Isn't Helpful?
- If the chat bot's response does not resolve your issue, you will be directed to open a service ticket. Simply select the "Submit a Ticket to Support Team" option provided by the chat bot.
- Submit A Ticket
- Follow the prompts to provide the necessary details about your issue. This ensures our support team has all the information needed to assist you efficiently.
Our team is here to help and will follow up promptly to ensure your issue is resolved. Thank you for using our support resources!
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