I forgot my password, how can I reset it?

If you're having trouble logging in to your portal account, follow these steps to access your account:

1. Go to the Login Page

• Navigate to the portal login page via your browser.

2. Enter Your Credentials

• Enter your registered email address and password. Ensure there are no typos, and that your Caps Lock key is off when entering your password.

3. Forgotten Your Password?

• If you can’t remember your password:
  1. Click on the "Forgot Password" link on the login page.
  2. Enter your registered email address and follow the instructions sent to your inbox to reset your password.

4. Troubleshooting Login Issues

• Double-Check Your Email: Ensure you're using the same email address you registered with.
• Browser Compatibility: Use a supported browser and ensure it’s up to date.
• Clear Cache and Cookies: Sometimes clearing your browser’s cache and cookies can resolve login issues.