I left the sign up process before I'd completed my Identity Check, how do I continue?

If you left the identity verification process midway, don’t worry! Here’s how you can pick up where you left off and complete the process.

How to Resume Your Identity Challenge

1. Log In to Your Portal Account:
• Visit the Portal and log in using your credentials.
• If you’ve set up Multi-Factor Authentication (MFA), complete the MFA step as usual.
2. Automatic Redirect to Complete Document Check:
• Once logged in, you will automatically be redirected to the identity verification process.
• Follow the on-screen instructions to complete your identity challenge.